Yourself, Understood

Business Coaching and Consulting - your best investment

Business coaching and consulting enable you to create the best work environment for your managers and employees so that you can offer the best to your customers.
cost of stress Do you know how high are the costs associated with a work environment that does not cultivate happiness and cooperation? If you don't, chances are that you are losing money, time, and customers right now.
WHO (World Health Organization) recognized stress as the most common work-related illness, responsible for more than 40% of the total absences from work of your managers and employees, and for the high rate of personnel change in a business.
Stress, anxiety, and fears bring people to generate a lack of commitment and motivation, and desire to leave your company. All of these things will also negatively impact on vertical and horizontal communication enterprise-wide.

Professional consulting and coaching is the best investment you can do.

When you invest in your managers' and employees' satisfaction, commitment, and sense of belonging, you are pro-actively changing the negative impact of stress in your company, creating a work environment where everyone will be performing at his/her best, will be motivated, will be committed.
And, the best thing in business is to rely on things that work. The Yourself, Understood method has been developed in 25 years of experience with businesses by Raffaello Palandri, consultant, coach, writer, speaker, manager himself. Raffaello Palandri

Of course, every business is unique. Every person working in a business is unique.

So, the training and coaching needs of you business are the key driver for delivering my custom developed service to you.
My business coaching is specifically designed to help international teams, governments, and managers since my professional career is based on key experiences in these kinds of environments. We live in a volatile, uncertain, complex world. So, you need to working both at management, individual, and team level to grow strength, power and engagement.
Coaching means setting up better processes, improved and deeper connections between team members, implementing all the changes to stragegy and processes to bring you and your people to the next level of cooperation.
That's why no two consultancies or coaching are equal, as each business has different structures, roles and processes. Every time I support you and your business you receive a unique, tailor-made service, with each action aiming at pursuing a specific goal to benefit you, your company, your team. Your money, your success, and your satisfaction are the main element I pursue.

Every business or profession needs to combine effective strategy, systematic implementation, and individual, group, and managing accountability to promote business improvement, to drive profit growth, and to achieve long-lasting success. Every single step of an improvement process must begin with a willingness to have an objective look at the core of your operations, at the way you run your business to determine where they might be not effective enough. From there, you need to be determined to embrace change and to apply all the steering needed to bring your business back on the route to its success.

For a business, a holistic approach means achieving measurable, repeatable success.
It could mean reducing costs and increasing profits while having employees that are committed to working towards the company's goals and feel successful and happy to share the same vision and mission. It could also mean working together in analyzing your consumers' more profound needs, pain points, and goals using state of the art language and text analysis, which will allow you and your business to make quick decisions that will lead to meaningful action with data-driven insights, all to let you achieve massive results.
You will be partnering with me in a profound business coaching relationship usually lasting 6-18 months to set achievable goals and map crystal-clear, error-proof action plans to reach them, getting rid of everything that is limiting you, while identifying business opportunities and managing strategies to ensure massive growth of your business.

With my specific expertise in Linguistics, Psycholinguistics, Mathematical and Statistical methods for Discourse Analysis, Neurolinguistics, acquired during my Academic studies and developed in my 25+ years of consulting career, I am qualified to help you better serve the specific needs of your customers.

If you are not able to delegate, drive change and continuous improvement, boldly innovate, or if you do not have contingency, emergency resilience plans, then your business is taking unnecessary risks and it is performing below its maximum achievable potential.

Quality ManagementIf you are neglecting the impact that a professionally developed Quality Management System can have on your business you are exposing it to factors that are harder to control once they have harmed your operations, sales, development. Quality is a concept that must be applied holistically, to each and every aspect of your company or profession, from the tiniest details to the biggest projects.
I can help you set up an entire range of Quality Protocols like ISO 9001, ISO 14001, ISO 2700x, ISO 26000, ISO 31000, ISO 20121, ISO 22301, and IATF 16949.
I will be coaching you and your team to have good control of 8D, FME(C)A, Six Sigma, ITIL, PRINCE2, Ishikawa, 5W-2H, Lean & Agile Technologies.

Asking the right questions to managers and employees, bringing in my broad international experience I can assist you and your team to get the results you, your team and both internal and external customers want.
Don't lose time, contact me now!

Each moment of my service is worth your investment.

International Coaching As the range of possible situations, goals, opportunities in a business environment is large, my offers change accordingly, as my costs do. There are occasions where a few hours are enough to solve a group problem or to target a specific issue, but there are also times where the entire business is involved, and the services are offered enterprise-wide.
All of the services can be performed in English, Spanish, Italian, and German.

Even if every coaching is unique, here are some common steps you can expect:
  • Initial assessment
  • Setting up the expected outcomes and goals of the coaching program (this usually means 5-10 coaching sessions)
  • Initial session (approx 4h) with the top management or Board to clarify your values, vision, mission and any other relevant information
  • Setting up the change plan with the management (approx 4h)
  • Coaching sessions with the managers
  • Coaching sessions with the teams
  • Ongoing support, including email and phone calls at no additional charge.
  • Depending on how we structure the coaching, there will be seminars, workshops, simulations and homework
  • Corrective actions, HR management, strategy improvement

Some of the areas I can help you with are:
  • Project Management: from acquisition to strategy, planning, and execution
  • Team Management and Coaching: create better teams, train and coach your employees, reach top performance
  • Temporary Business Management: I can help you and your board to steer out of the hard times
  • Quality Management: especially with the norms ISO 9001, ISO 14001, ISO 23000, ISO 2700x, ISO 26000, ISO 31000, ISO 20121, ISO 22301
  • Project and Quality Management: consulting you on and using tools like 8D, FME(C)A, Six Sigma, PRINCE2, ITIL, Ishikawa, 5W-2H, Lean & Agile Technologies in Manufacturing
  • Change Management: process review and optimisation, mergers, fusions, HR optimisation
  • Risk and Crisis Management: prepare for crisis, build resilience, quickly answer to issues
To start solving your problems, contact me now!
Free to Achieve - The book
You can find some sample offers and services here.

Free to achieve, the first official book of the Yourself, Understood Happiness Coaching Method Series is available in Kindle ebook format here
and in paperback format here.

The best thing you can do for your business is to ask for a free preliminary consultation.
Following that session, I will be able to make you a custom package offer that will represent your best investment.

Manager Coaching

Being a good manager is not an innate skill. It requires knowledge, time, and commitment. As a manager, you want to be the best version of yourself to transform your ideas into a business. With my coaching, you can build skills like motivation, stress management, self-reflection, relationship building, recognition of skills, full use of potential, continuous learning. These are just a few areas a manager needs coaching in while running its business.

Strategy and Advice

Running a business requires making decisions, and this can be tough. Coaching will help you get a better understanding of what your business really needs, when you and your business need to take a new path, when you need to improve the performance and increase the turnover. Learn how to gain appreciation and trust from your stakeholders and employees. Build the skills required to be motivated and to motivate your team. Let's work together on your strategy!

Stress Management

Business work can be physically and mentally consuming: the hidden price a company can be called to pay is potentially huge. You risk to lose the employees you spent so much money to train, you can have employees that fall sick, that don't give their best, that are unsatisfied and lack commitment. Plus, you could also be losing money in terms of a lower turnout, of a lower than optimal performance, of bad communication. All of these factors increase stress and anxiety. Let's learn together how to beat stress at work!

Business Coaching

Business success is a matter of culture and not only sales. Developing the correct formula for business success, happy employees, happy customers is often not an easy task. With the right help offered by your coach, you can learn how to develop a healthier, wealthier, happier business, ready to grow in a sustainable way. Your customers know you through your business culture, so the best way to improve your business is to grow your company culture. Developing a business-wide sense of awareness, consciousness, and commitment will have a hugely positive impact on your company future and outcome.

Wellness management

Working well requires a good balance between mental and physical resources. With the right tools, everyone can learn how to feel and work better, achieve more both at work and in personal life. The Yourself, Understood Happiness Coaching uses meditation, mindfulness and Qi Gong as physical tools to improve the perceived wellness of your employees. Scientific research shows that practicing a mild physical activity and regular meditation improve the work/life balance perception by 80%.

Better communication

One of the main reasons a team does not perform is a scarcity of communicative skills. Communicating properly is something you can learn, and it represents a vital tool in every business. Better internal communication fosters the growth of the employees and builds stronger bonds with the company. Better external communication enables your voice to be clearly delivered to your customers and stakeholders. I can teach you and your team how to create a corporate communication pattern, improve public speaking, and manage difficult arguments or topics.

Employee coaching

Your team is by far your most valuable resource. With a properly motivated group that works in a stress- and anxiety-free environment, you will be able to bring everyone's skills to the highest level achievable. Build new skills, keep learning, and desire to improve. These are the key elements to create a winning recipe in your business. The main tools required to get a healthy and stimulating work environment are communicative ones, mixed with the development of emotional intelligence-related ones, and all of these can be developed with the professional and effective help of your coach.

Social Responsibility

Social responsibility is the commitment a business must have not only to maximizing shareholder value, but also to create benefits for society and the environment. You can redesign your business so that it can start adopting socially responsible practices both actively (contributing to causes and campaigns) and passively (like reducing emissions and waste production). Many investors and customers today are becoming aware of your social impact and can choose who to favor basing their decision on how much you care about social commitment and environmental care.